Crucial conversations : tools for talking when stakes are high /

"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updat...

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Bibliographic Details
Main Authors: Grenny, Joseph, (Author), Patterson, Kerry, 1946- (Author), McMillan, Ron, (Author), Switzler, Al, (Author), Gregory, Emily, 1975- (Author)
Format: Book
Published: New York : McGraw Hill, [2022]
Edition:Third edition.
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